War on Drugs: NDLEA Launches Drug Treatment Call Center

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Brig. General Mohammed Buba Marwa (Retired), Chairman of the National Drug Control Agency, has suggested that drug addicts and drug addicts no longer have an excuse to delay treatment.

The Chairman of the NDLEA said this on Thursday after the commissioning of a state-of-the-art 24-hour call center for Nigerians from all parts of the country.

Marwa, according to a statement from the agency’s spokesperson, Femi Babafemi, spoke at the inauguration of the NDLEA call center with a toll-free hotline staffed by professionals and consulting experts, psychotherapy, psychology and psychiatry, among others, in Abuja.

He said, “The provision of this free helpline is an important step in our determination to expand access to quality health care for drug addicts in the country. It has become a necessity and a strategic intervention in our determined efforts to control the increasing cases of drug use disorders and related health problems.

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Marwa said that although the country has treatment centers while the NDLEA has 26 treatment centers in its commands, they are still grossly insufficient when faced with the statistics of drug addicts and people with drug use disorders. drugs.

He said, “The NDLEA has recognized the importance of providing a safety bubble for users who typically cannot access conventional treatment services at established rehabilitation centers due to poverty, social stigma and poverty. resulting discrimination related to being an identified drug user in society, among others. The factors. Hence, the inevitability and usefulness of a toll-free hotline that guarantees anonymity, confidentiality and security, as motivation for those in need of medical help to seek it freely.

“The NDLEA call center is operated by a team of licensed and credible clinical psychologists, counselors, support workers and mental health professionals who would provide the necessary support to aid recovery, manage social and emotional issues, improve the quality of life and improve the performance and productivity of users of the service With its state-of-the-art equipment and its team of highly qualified addiction professionals, this center offers a teletherapy service according to the best world practices .


“The advantage of the call center is multiple. In addition to helping us provide addiction and psychosocial support telephone services as part of the War on Drug Addiction (AMA), it will at the same time provide us with information that will deepen our understanding of the dynamics of drug use. drugs in the country and potentially put us ahead of the game.

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“For those in need of help, we’re opening a new chapter today, where help is just a phone call away. We’ve simplified the helpline by making it language-sensitive , with callers having a choice of language including English, Pidgin, Hausa, Yoruba and Igbo, and best of all, the helpline is open 24/7. helpline, 0800 1020 3040, elicits a quick response from professionals, regardless of time or location.

“Calls open the door to engagements with counsellors, followed by a service orientation that leads to case management, at which point engagement moves from telephone assessment to follow-up therapy sessions and referral. This seamless process culminates in a resolution and follow-up follow-up. Given the simplicity of the process, there is no valid excuse for not accessing treatment by addicts and their concerned families. We expect those affected to take advantage of this opportunity.

In their remarks at the event, the Federation Attorney General and Minister of Justice, Abubakar Malami, SAN represented by the Federation Director of Public Prosecutions, Muhammed Abubakar; UNODC Country Representative Oliver Stolpe and European Union Delegation Representative Eleni Zerzerlidou praised the NDLEA for the initiative, called for its expansion and continuation.

The managing director of the company that runs the centre, Primly Services Ltd, Dr Vincent Udenze, praised Marwa for her leadership in making the initiative a reality.

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