Mumbai: Kalina’s Viagra “sellers” fool US citizens, 3 detained | Bombay News

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MUMBAI: An illegal call center that deceived US citizens into offering to sell Viagra and other drugs without a mandatory medical prescription was arrested on Friday by the criminal branch of the city police. Three people, including the owner of the call center which operated at night from rented premises in Kalina, were arrested. The scam involved thousands of rupees, officials said.

Call center workers called people in the United States, using fake names and asking if the person on the other end of the phone needed to buy Viagra or other drugs for which a doctor’s prescription is essential. Call center workers also offered other drugs that cannot be bought over the counter without a doctor’s prescription, a police officer said. These drugs include Cialis, Tapentadol, Soma, Xanax, and Tramadol.
An official said the call center has an agent in the United States who will ask interested buyers to deposit money into a bank account in the United States. “The agent would take his commission and send the rest to his accomplices in Kalina,” said the officer. “Once the money was received, nothing was sent to the buyer who would end up being duped.”
Transactions worth several thousand rupees have been channeled through this account and financial records will be investigated, an investigator said.
Those arrested included Kunal Gupta (26), owner of the illegal call center, and two managerial-level agents _ Arshad Sayyed (21) and Faiz Qureshi (20). They were produced in court which took them into police custody until Monday. Police are now looking for a partner in the call center, Rahul Jaiswal.
People working at the call center made calls using Voice Over Internet Protocol (VoIP) to avoid getting caught, police said, adding that they had purchased data from U.S. citizens on the darknet. Call center workers were paid between Rs 15,000 and Rs 25,000 per month.
Teams from the social services branch and the criminal branch led by officers Ghanshyam Nair and Inspector Bhosale raided the call center.

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